Web Design WebsitesAn honest guide to hiring a UK web designer
Home / Own your domain & hosting
Choosing a web designer

Make sure you own your domain and hosting

Your domain is your address on the internet and often your email too. If it’s registered in someone else’s name, moving away from them can be slow and stressful. Here’s how to check and what to ask for.

Last reviewed 20 October 2026 · Written by the Zoib editorial team · Published by Web Designer Limited

About this guide: Web Design Websites is published by Web Designer Limited, which trades as Zoib and sells websites and hosting. We don’t earn commission from anyone mentioned here. Where Zoib comes up, we say so. More about us.

Why it matters

The person or organisation named as the registrant is the legal holder of a domain. For .UK domains, Nominet says that when you register a domain you enter into a contract with your registrar that includes Nominet’s terms (The UK Domain). If a designer registers the domain in their own name, they are the registrant, not you.

How to check who owns your domain

How it should be set up

Hosting and logins

If your designer holds your domain

  1. Ask them in writing to transfer the domain to you as registrant. For .UK domains, this is a registrant transfer, which can be done by an accredited registrar or through Nominet Online Services for a fee of £10 plus VAT (The UK Domain, checked 20 October 2026).
  2. If you also want to change registrar, ask for the domain to be unlocked and for a transfer code, or switch registrar in Nominet Online Services (The UK Domain).
  3. Agree a handover date for hosting and email so nothing goes offline.
We run Zoib. If you host with Zoib, the same rules apply to us: your domain should be in your name, and you can ask us for your files and logins. See zoib.com.

Questions people ask

Can my web designer refuse to give me my domain?

If they are the registrant, the domain is legally theirs unless your contract says otherwise, which is why it should be in your name from the start. If you have a written agreement that the domain is yours, use it. Nominet runs a Dispute Resolution Service for some .UK domain disputes.

Is it OK for my designer to manage my domain?

Yes, as long as you are the registrant and you also have access. Management and ownership are different things.

What happens if my domain expires?

For .UK domains, Nominet describes a 30-day expiry grace period and a redemption period up to 90 days, after which the domain is deleted and can be registered by anyone. Your registrar may suspend services sooner.

Related guides